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Content and CMS Support

  • Location: London, Greater London, England
  • Salary: £80 to £120
  • Type: Contract
  • Posted: 192 days ago
  • Company: IQ Ecom

I'm looking for a contract Junior Web Support Officer to work 5 days a week onsite in London for a Charity client of mine.

Overall purpose of the role

To support the Digital Support Officer and wider digital team on a temporary basis.

Duties and responsibilities

Provide first-line user support for our website and CMS users, escalating where necessary.
Respond to internal and external enquiries about our digital products.
Small website content edits such as updates to our local data.
Provide administrative support for the team, such as booking meetings and travel.
Assist the digital transformation programme with internal communications.
Review the tools and subscription catalogue for the Digital team, advising on any changes necessary.

Skills

Excellent verbal and written communication skills
Computer skills, inc Office
Experience of working with website/CMS
Organised
Proactive
Attention to detail
Customer service skills
Team worker
Willing to learn new skills

Candidates must already be in the UK.